The miner's hash rate is 0, but it can be restored by rebooting

Issue:

After running for a period of time, the miner's hash rate is displayed as "0". However, restarting can help restore the hash rate.

Possible causes and solutions:

1. The miner's high-temperature protection causes the hash rate to be 0.

Check the temperature of the miner to make sure it is within the normal range.

The normal working temperature range of the miner > 

Check the backstage log of the miner, and there will be a corresponding prompt for high-temperature protection:

(1) Temperature is higher than 85℃ for 1 time.

(2) Temperature is too high!

(3) Temp Err! Please Check Fan! Will Disable PIC!

(4) Temp too high!

High-temperature protection judgment and solution >

Note: The miner with high-temperature protection must be turned off for more than ten minutes and then turned on again and improve the temperature of the miner's position.

2. Confirm that the temperature is not abnormal, it may be a power supply problem

If the miner status shows all chips "x," please replace it with a good known PSU for testing. At the same time, make sure that the power input voltage is between 210V~240V.

power supply problem 

0
About products purchase, please contact our sales manager:
[email protected]

About miner repair and after-sale issues, please contact the repair manager email:
[email protected]

For business cooperation, please contact:
[email protected]

COMPLAINTS & SUGGESTIONS
If you have any dissatisfaction during the transaction or have valuable suggestions for us, please contact us via this email address:
[email protected]
Here is a list of scammers who scamming our customers, if you are chatting with them, please stop chat and let us know immediately:
Telegram:
@Zeusminingcrypto
@ZEUSMININGCRYPTOOFFICIAL
@bearacong

The scammers will change the accounts when they know they are exposed. So please be sure we only have these legal contact accounts which this page: https://www.zeusbtc.com/Contact-us.asp

CLOSE