FAQ

1. Firstly, you need to download a “order forms” that includes the product name, product links on the website, purchase quantity, and consignee information. 

Click here to download the “order forms”

2.Scendly, send the “order forms” to the sales manager via Whatsapp after you fill in the cargo information and consignee information.

3.Thirdly, the sales manager will send a sample invoice based on your cargo information.

4.Finally, you can pay for this order when you confirm that invoice information and cargo information is correct.

PS: Generally, we communicate via Whatsapp.  WhatsApp : +8618623251355

Notice

The Sales Manager ( Sale Customer Care ) Only process orders. For save your precious time, we provide online after-sale services, after-sale services including Products issues ASIC miner repair And other technical issues support, customs alternate Invoice ask. When we starting chat, please provide your PI (Proforma Invoice) number. you can find our after sale services chat window in the bottom-right corner of our website.

We support BTC USDT ETH LTC Paypal bank transfer, and other payment methods. Please refer to the payment method page for detailed information and Tax rate issues. 

Click here to payment method page.

After-sale services including Products issues ASIC miner repair And other technical issues support, customs alternate Invoice ask. When we starting chat, please provide your PI (Proforma Invoice) number. you can find our after sale services chat window in the bottom-right corner of our website.

You can checking our package shipping status in our Order Tracking Number page.

When your oder shipped. you can fill in your Invoice number in this form. and will get your tracking number and express company name.If there's no tracking number shows it means your package not shipping yet. we usually will shipping after you ordered 1~5 days later. 7 days later still no tracking number provide here. please contack our after sale services for support.

We have a complete after-sales service. Under our terms, We support the returns service and Warranty. For detailed terms, please refer to the Terms of Service.

Please inform us in advance if your country prohibits virtual currency-related products.

We will modify the name of the goods to smooth customs clearance.

And please tell us via WhatsApp if you have any requirements for the declared price.

1. We will ship within 1-5 days after you complete the payment. If the products you purchased are out of stock in our warehouse. Shipping date will be delay. but usually will be ship in 7 days.

2. The sales manager will give you an order tracking number via WhatsApp after we hand over the goods to the logistics company.

3. We support shipments to any country in the world. Include Iran North Korea Pakistan etc. 

1 .Generally, the Delivery time within 5-7 days.The arrival time depends on the transportation method and logistics company.

2.Generally, we will first adopt air transportation. But we will adopt other transportation methods when air transport regulations do not allow.

Large order customers mean a single order exceeding 50,000 US dollars.

For this customers, we support the sea, land, and air transportation. We support L/C(letter of credit), T/T(telegraphic transfer), D/P(documents against payment), and other payment methods.