FAQ

1. Firstly, please add our custmoer service whatsapp account.

2. sign up an account and add to your cart what you want to order.

3. Fill the informations in "my cart list" and submit.

4. you can see your order informations in "my orders" page. and we will calculate the freight when you submitted your cart list. when we calculated the freight we will update to your order and you can see the total price.

5. when you complete the payment. you can sure with our custmoer service via whatsapp and provide your "Invoice No." we will make sure your order is complete. and ready to shipping the products.

6. when your order is completed you can download or print the "Proforma Invoice" ( PI ) within our stamp.

In "my order" page. you can see the order's status and the prices. if you wanna cancle the order. you can click "cancle this order"

if you want to check your order deteils please click the " view the PI"

PS: Generally, we communicate via Whatsapp.  WhatsApp : +8618623251355

Notice

The Sales Manager ( Sale Customer Care ) Only process orders. For save your precious time, we provide online after-sale services, after-sale services including Products issues ASIC miner repair And other technical issues support, customs alternate Invoice ask. When we starting chat, please provide your PI (Proforma Invoice) number. you can find our after sale services chat window in the bottom-right corner of our website.

When you choose the payment method in "my cart list" page. you will see the our payment informations. please add our Whatsapp when you complete your payment and provide your "Invoice No." when we sure your payment complete. we will let you know and change your order status to "ready to ship".

After-sale services including Products issues ASIC miner repair And other technical issues support, customs alternate Invoice ask. When we starting chat, please provide your PI (Proforma Invoice) number. you can find our after sale services chat window in the bottom-right corner of our website.

When we shipped your package. you can see the tracking No. in "My orders" page.If there's no tracking number shows it means your package not shipping yet. we usually will shipping after you ordered 1~5 days later. 7 days later still no tracking number provide here. please contack our after sale services for support.

We have a complete after-sales service. Under our terms, We support the returns service and Warranty. For detailed terms, please refer to the Terms of Service.

Please inform us in advance if your country prohibits virtual currency-related products.

We will modify the name of the goods to smooth customs clearance.

And please tell us via WhatsApp if you have any requirements for the declared price.

1. We will ship within 1-5 days after you complete the payment. If the products you purchased are out of stock in our warehouse. Shipping date will be delay. but usually will be ship in 7 days.

2. The sales manager will give you an order tracking number via WhatsApp after we hand over the goods to the logistics company.

3. We support shipments to any country in the world. Include Iran North Korea Pakistan etc. 

1 .Generally, the Delivery time within 5-7 days.The arrival time depends on the transportation method and logistics company.

2.Generally, we will first adopt air transportation. But we will adopt other transportation methods when air transport regulations do not allow.

Large order customers mean a single order exceeding 50,000 US dollars.

For this customers, we support the sea, land, and air transportation. We support L/C(letter of credit), T/T(telegraphic transfer), D/P(documents against payment), and other payment methods.