How to deal with fault codes of Whatsminer series

Here is the WhatsMiner checklist of error code and we strongly recommend every WhatsMiner user to keep it because almost 80% of the problems can be solved by corresponding solutions.

We hope it is helpful for all WhatsMiner users. For rest of the problems, Kindly reach us and we’re willing to help.

Meaning of Error Code and Corresponding Solutions on WhatsM liner Tool 1

Error Code

Meaning

Corresponding Solutions

110

Inlet fan detcction speed error

Check whether the fan connction is normal, or replace the power supply, or replace the fan

111

Outlet fan detection speed error

130

Inlet fan speed error

131

Outlet fan spced error

140

Fan speed is too high

Please check the environment temperature


200

Power detection error

Detecting the power output cable, or updating the latest firmware, or replacing the power supply

201

Power does not match the configuration file

Updating to the latest software

202

Power output voltage error

Updating to the latest software or check the power supply

203

Power supply protection

Please check the environment temperature

204

Power supply current protection

205

Power current error

Inspection of power supply in power grid

206

Power input voltage is low

Improve power supply conditions and input voltage

207

Power input current protecting

210

Power status error

Check the power failure code

213

Power input voltage and current do not match the power

Replace the PSU

233

Overtemperature Protection of Power Output

Plcase check the environment temperature

234

Overtemperature Protection of Power Output

235

Overtemperature Protection of Power Output

236

Overcurrent Protection of Power Output

Please check the environment temperature and the copper wire screw(Recommend to use the protable electric screwdriver)

237

Overcurrent Protection of Power Output

238

Overcurrent Protection of Power Output

239

Overvoltage Protection of Power Output

Check grid power

240

Low Voltage Protection for Power Output

241

Power output current imbalance

Replace the power

243

Over-tempcrature Protection for Power Input

Please check the environment temperature

244

Over-temperature Protection for Power Input

245

Over-tempcrature Protection for Power Input

246

Overcurrent Protection for Power Input

247

Overcurrent Protection for Power Input

248

Overvoltage Protection for Power Input

Check grid power

249

Overvoltage Protection for Power Input

250

Undervoltage Protection for Power Input

251

Undervoltage Protection for Power Input

253

Power Fan Error

Replace the power supply

254

Power Fan Error

255

Protection of over power output

Please check the environment temperature

256

Protection of over power output

257

Input over current protection of power supply primary side

Try to power off and restart, no effect to replace the power supply

263

Power communication warning

Check whether the screws of the control board are locked

264

Power communication error

267

Power watchdog protection

Contact the technician in time

268

Power output over-current protection

Check the ambient temperature, check the copper bar screw

269

Power input over-current protection

Improve power supply conditions and input voltage

270

Power input over-voltage protection

Inspection of input voltage in power grid

 

271

Power input under-voltage protection

272

Warning of excessive power

output of power supply

Please check the environment temperature

273

Power input power too high warning

274

Power fan warning

Check if the power fan is blocked and may need to be replaced

275

Power over temperature warning

Please check the environment temperature


Meaning of Error Code and Corresponding Solutions on WhatsM liner Tool 2

Error Code

Meaning

Corresponding Solutions

300

SM0 temperature sensor detection error

Check the connection of the hash board

 

301

SM1 temperature sensor detection error

 

302

SM2 temperature sensor detection error

320

SM0 board temperature sensor communication error

Check if the control panel screws are locked, check the adapter plate and the cable contacts

321

SM1 board temperature sensor communication error

322

SM2 board temperature sensor communication error

329

Control board temperature

sensor communication error

Replace the power supply

350

SM0 tempcrature protection

Check the environment temperature (Recommend to use the GS320 infrared thermometer

351

M1 tempcrature protection

352

SM2 tempcrature protection




410

SMO ecprom read error

 

Check adapter plate and cable contact

411

SM1 ecprom read error

412

SM2 ceprom read error

420

SM0 parser eeprom error

Contact the technician in time

421

SM1 parser eeprom error

422

SM2 parser eeprom error

430

SM0 chip bin type error

431

SM1 chip bin type error

432

SM2 chip bin type error

440

SM0 eeprom chip num X error

441

SM1 eeprom chip num X error

442

SM2 eeprom chip num X error




510

SM0 miner type error

The version and type of hashboard are

inconsistent, replace the correct hashboard

511

SM1 miner type error

512

SM2 miner type error

530

SM0 board is not detected

Check the adapter board wiring and cablc, or replace the control board to check whether the hash board connector is soldered

531

SM1 board is not detected

532

SM2 board is not detected

540

The number of SM0 chips is incomplete

Check adapter plate and cable contact

541

The number of SM1 chips is incomplete

542

The number of SM2 chips is incomplete

550

SM0 has bad chips

Replace the bad chip in the print position

551

SM1 has bad chips

552

SM2 has bad chips

560

SM0 loss balance

Plug in the adapter plate, and then screw in the power connection hash board again

561

SM1 loss balance

562

SM2 loss balance




590

SM0 frequency is too low

Replace the hash board and place the hash boards which reported the same error together

 

591

SM1 frequency is too low

592

SM2 frequency is too low




600

Environment temperature is too high

Check the environment temperature

610

If the ambient temperature is too high in high performance mode, return to normal mode

Check the ambient temperature, high

performance mode needs to be ontrolled below 30 ℃




710

Control board error

Update to the latest firmware




800

cgminer checksum error

Re-upgrade firmware

801

system-monitor checksum error

802

system-monitor checksum error




2010

All mining pool connections failed

Check the network or mining pools setting

2020

Mining pool0 connection failed

2021

Mining pool1 connection failed

2022

Mining pool2 connection failed

2030

Mining pool rejcction rate is too high

Check the network or mining pool setting, and the mining setting of the cryptocurrency

2040

The pool does not support

the asicboost mode

Check pool configuration




5110

SM0 Frequency Up Timeout

reboot

 

5111

SM1 Frequency Up Timeout

5112

SM2 Frequency Up Timeout




8410

Software version error (M2x miner with M3x firmware, or M3x with M2x firmware)

Upgrade to the correct firmware version

 

PSU Error code

Reason

processing method

0x0001

Input undervoltage

Check the power supply

0x0002

Temperature sampling over temperature protection of power radiator

Power on again after 10 minutes of power failure. If it occurs again, replace the power supply

0x0004

Temperature sampling over

temperature protection of power radiator

0x0008

Over temperature protection of environmental emperature sampling in power supply

0x0010

Primary side over current

Power on again after 10 minutes of power failure. If it occurs again, replace the power supply

0x0020

Output undervoltage

Check the power supply

0x0040

Output over current (continuous load 320A for more than 2S)

Tighten the copper bar screw again

0x0080

Primary side over current

Power on again after 10 minutes of power failure. If it occurs again, replace the power supply

0x0100

Single circuit overcurrent (protection point 120a)

Check the PSU

0x0200

Single circuit overcurrent (protection point 120a)

0x0400

 

Single circuit overcurrent

(protection point 120a)

0x0800

Fan failure

Replace the PSU

0x1000

Output over current (continuous load of 310A

for more than 5min)

Check the PSU

 

0x2000

Output over current

(continuous load 295A for

more than 10min)

We hope it is helpful for all WhatsMiner users. For rest of the problems, Kindly reach us and we’re willing to help.


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